Warranty

When purchasing your Hoverboard from OfficialHoverboard, you’ll not only have the peace of mind that all our products are from 100% Australia based stock, but can now relax knowing that your products come with 12 months warranty!

Additionally, All our products are ASM, CE and UL marked, have been MSDS Safety checked. Every care and attention has been given in to ensuring that our product arrives at your door after given the care and attention it deserves. We single-handedly prepare and quality check each and every one of our Hoverboard products prior to dispatching it for delivery to you.

We would like to stress that Hoverboards are not waterproof. Use of these products in the rain, through puddles, muddy and other wet conditions will damage the product and void the warranty and any repairs will be chargeable.

Battery

Hoverboard are covered under a 6-month limited warranty for battery malfunctions and manufacturing defects. This warranty does not cover the deterioration of the battery’s performance.

Hoverboard

Our boards come with 1 year manufacturer warranty to cover the any electrical or mechanical faults.. Due to the nature of the product we cannot be held responsible for misuse.

Board, charger or accessory must be free of any damage and/or seals must be intact or else warranty void, this includes water damage and misuse.

The warranty is return to base, meaning the buyer must cover the postage back to us, we will cover it on return (after being repaired).

All products which are retuned and fall outside of the warranty terms will be chargeable repairs and carriage costs, we will inform you before carrying out any repairs.